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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Glenda Hartl

December 9, 2024

5  out of  5
rating by Glenda Hartl
"Pam has been so helpful with both auto and renters' insurance.. I call and she gets me the quote while I am still on the phone. She explains everything and is always so pleasant to talk to. Thank you for superior service!"
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Kathy Minerd

December 1, 2024

5  out of  5
rating by Kathy Minerd
"I'm quite pleased with my service and my rate is awesome thank you Mandy yeah however I'm not sure that my safe driving app is accurate Im getting a awesome rate went from 110$ a month to 48$"
We responded:
"Kathy, thank you for the wonderful review! We’re so glad to hear you’re happy with the rates and our team’s helpful service. We appreciate you for putting your trust in our State Farm Agency! - Jim "
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Daniel Salinas

November 26, 2024

5  out of  5
rating by Daniel Salinas
"Jim and his team are very professional and helpful. Would highly recommend you give them a call for your insurance."
We responded:
"Daniel, thank you for your kind words! We take great pride in the wonderful team here at our State Farm Agency, and we're thrilled that we were able to provide you with such a great experience! Thank you for the recommendation! - Jim"
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Lori Houston

November 25, 2024

5  out of  5
rating by Lori Houston
"I've been with this SF office for 30+ yrs. The previous agent, Kolleen Baumann, who retired several yrs ago. I almost moved agents since I left Olathe 25 yrs ago. I'm glad I didn't. Jim's office has handled a few changes for me since taking over & it's been a pretty smooth transition. I remember some issues I've had over the last few yrs & they handled them & got them corrected. I would recommend this office. Madison Francis has helped me recently & is very responsive!"
We responded:
"Lori, thank you so much for your continued trust and for sharing your experience with us! We truly value your long-term relationship with our office. It’s great to hear that Madison has been able to assist you with your recent needs and that we’ve been able to make the transition smooth for you. We always aim to provide responsive and efficient service, and your feedback means a lot. Thank you for recommending our office, and if you ever need anything in the future, we’re here to help! - Jim"
Profile photo of Jacob Morgan

Jacob Morgan

November 22, 2024

5  out of  5
rating by Jacob Morgan
"After many years with another insurance company, we decided to look elsewhere to save some money. Mandy was able to quickly get us a quote and set up our policies. Everything went smoothly and she was very helpful in getting us what we needed."
We responded:
"Jacob, thank you for your feedback! We're thrilled to hear that Mandy was able to help you find a better option and make the transition easy. It’s always our goal to provide smooth and efficient service, and we're glad you had a positive experience. We appreciate your business and are here if you need anything further! - Jim "
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Shelley Arnold

November 21, 2024

4  out of  5
rating by Shelley Arnold
"Pam has been SO fantastic! She helped me set up both renter’s insurance and car insurance after a bad experience with Progressive. In the span of a month, I have moved twice, due to unforeseen move-in conditions, and Pam was available via TEXT to help re-arrange my renter’s insurance. She was very kind and quick with putting together a new binder for me. Thank you so much, Pam!!"
We responded:
"Shelley, thank you for sharing your experience! I’m so pleased to hear that Pam was able to provide you with the care and support you needed during such a difficult time. We’ll be sure to pass along your kind words to her. Thanks again for being a valued customer! - Jim "
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Jim Penrod

November 21, 2024

5  out of  5
rating by Jim Penrod
"I worked with Mandy a few months ago when I was shopping for home, auto and umbrella insurance coverage. She was excellent to work with! She is very knowledgeable about all of the coverage options available and what is the best option/fit for her clients needs. If anyone is looking at changing their insurance carrier I strongly recommend that you contact Mandy ! You will be glad that you did !!"
We responded:
"Jim, thank you for your kind words! We’re so glad to hear that Mandy’s knowledge and expertise made a difference in helping you find the right coverage. She’s truly dedicated to understanding all available options and ensuring they’re the best fit for her clients. Your recommendation means a lot, and we’re here anytime you need assistance in the future! - Jim"
Profile photo of In The Making “ITM”

In The Making “ITM”

November 21, 2024

5  out of  5
rating by In The Making “ITM”
"Pam has been an insane amount of help! I had a truck refunded so I cancelled my policy at a different provider, they then cancelled all my policies so I had to look for new insurance! Pam with JMSF did just that! Not only did she help me get insurance incredibly fast, it was cheaper than my previous insurance! Thank you so much Pam!"
We responded:
"Thank you for sharing your experience! We're so glad Pam could step in and help you so quickly, especially during such a stressful situation. It's great to hear that she was also able to help you save money. If you ever have more questions or need assistance, feel free to reach out anytime! - Jim "
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Stacey Morgan

November 21, 2024

5  out of  5
rating by Stacey Morgan
"Mandy helped us with our home, auto and umbrella quotes. The process was very quick and painless. We are saving so much money, we should have switched sooner. Great service and experience!"
We responded:
"Stacey, thank you for the kind words! Mandy is the best! We’re so glad she could assist with your home and auto insurance while also saving you money. We look forward to serving you for many years to come! - Jim "
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Brittany Miller

November 20, 2024

5  out of  5
rating by Brittany Miller
"I had to switch insurances and this state farm office and they were so kind and helpful. They always answered all my questions too!"
We responded:
"Brittany, thank you for the wonderful feedback! We're thrilled to hear you had a great experience. We appreciate your kind words and look forward to serving you again! - Jim "
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Brock Goddard

November 19, 2024

5  out of  5
rating by Brock Goddard
"I switched insurances in May and ever since I switched I always had great service with Mandy and everyone else I have talked to whenever an issue or anything always had an answer or it fixed right away ."
We responded:
"Brock, thank you for the kind words! We're so glad Mandy has been helpful and friendly. Your experience with our team is exactly what we strive for! If you have any further questions, don't hesitate to reach out! - Jim "
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Tim Parrish

November 19, 2024

5  out of  5
rating by Tim Parrish
"Easy to work with helpful and very knowledge. Would recommend"
We responded:
"Tim, thank you so much for the kind words and the recommendation! Please don't hesitate to reach out if you need anything else! - Jim"
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Samantha

November 19, 2024

5  out of  5
rating by Samantha
"I have received excellent care from Pam Belt in my State Farm Insurance office! She has gone above and beyond to make sure I have exactly what I need. I would recommend her to all of my family and friends!"
We responded:
"Samantha, thank you so much for the amazing review! We’re thrilled to hear you had such a great experience with Pam. We’ll be sure to pass along your kind words to her! We appreciate your recommendation and look forward to serving you again! - Jim "
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Jodie Jenkins

November 19, 2024

5  out of  5
rating by Jodie Jenkins
"They are very helpful and do they're best to get me the best rates."
We responded:
"Thank you for the wonderful feedback! We're thrilled to hear you had a great experience. We appreciate your kind words and look forward to serving you again! - Jim"
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denise anderson

November 19, 2024

5  out of  5
rating by denise anderson
"The staff are very friendly and quick to assist in anything I need!! They also are very knowledgeable."
We responded:
"Denise, thank you for the wonderful feedback! We're thrilled to hear you had such a positive experience with our team. It's an honor to serve you, and we're always here if you need anything else! - Jim "
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KCP Huang

November 7, 2024

5  out of  5
rating by KCP Huang
"When I transferred my rental house insurance to State Form, Pam Belt processed my application in a courtesy and professional way. She got my application approved and kept me informed quickly through the e-mail and phone call. A very good experience with her help."
We responded:
"Hello, thanks for sharing your experience. We’re so happy to hear that you’re pleased with our services. Customer satisfaction is our top priority, and feedback like yours reassures us that we’re on the right track. Let us know if we can ever be of further assistance! - Jim"
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Jensen Kiesow

November 5, 2024

5  out of  5
rating by Jensen Kiesow
"Pam was very helpful and answered all my questions! She was understanding, patient, and personable with me!! Would recommend her or anyone in Jim’s office to help find the plan that works the best for you!"
We responded:
"Thank you for your feedback, Jensen! Your recommendation means a lot to us. I’m delighted to hear that you found Pamela helpful in finding the right insurance for you. When you have time, please don’t hesitate to reach out to my office to set a time for you and I to meet and review your policies. I like to make sure everything is in good order and meet our new customers face to face! Thank you for your business and know we appreciate your trust in us! - Jim "
Profile photo of Cole Morgan

Cole Morgan

October 25, 2024

5  out of  5
rating by Cole Morgan
"I contacted Pamela at Jim’s office to get a quote, as my other ins. premium kept going up for no reason. Within just a few hours of talking and getting her all my info, I had cheaper rates and better coverage. Pamela was very thorough and explained coverages I had never even heard of. Super friendly and easy to work with."
We responded:
"Ms. Morgan…great to hear Pamela was able to save you money and bring your business to Jim Martin State Farm. Pamela is a true asset to our team and I know you were in good hands! We are an Insurance and Financial Services company, so if my team or I can ever be of assistance, please don’t hesitate to reach out. ~Jim"
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Cheyenne Stephens

October 24, 2024

5  out of  5
rating by Cheyenne Stephens
"I was in the market for new car insurance and Pam helped me tremendously! Within minutes I had a quote for new (and better) insurance AND a new renters insurance policy. Great team, great experience! Will be doing more with this team in the future."
We responded:
"Ms. Stephens…great to hear Pamela was able to help save you money and bring your business to Jim Martin State Farm! We appreciate the opportunity to serve you and will look forward to meeting with you if I can ever be of help. ~Jim"
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Susan Shipley

October 21, 2024

5  out of  5
rating by Susan Shipley
"We have been with State Farm for over 50 years. We recently were assigned to Jim Martin's office. Our agent that we had for many years was so wonderful that we didn't think anyone else could meet his standard. We were mistaken, we are just as happy with Jim's office, they are all so helpful and super friendly."
We responded:
"Susan, Your kind words are greatly appreciated and meeting the same level of service you enjoyed with your previous agent and my friend, John Booth, is as good a compliment as I could ever receive. Thank you for your loyalty to State Farm and be assured we will always strive to meet your expectations. ~Jim"
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Debbie Dearth

September 25, 2024

5  out of  5
rating by Debbie Dearth
"Professional, responsive and personal! Everything you want in an insurance agent!"
We responded:
"Debbie, thank you so much for the positive review! My team and I are always here to serve your and your insurance needs. - Jim"
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Theresa McLoyd

September 24, 2024

5  out of  5
rating by Theresa McLoyd
"I am so excited about being able to tremendously reduce my car insurance and rental rates and go with a reputable company! Mandy P. has been such a pleasure to work with and I am so glad she reached out to me. My previous company I had been with for 5 years did not even ask me why I was leaving and that let me know I was just a number. I’m so happy to have a personal connection with Jim Martin, Mandy and my new State Farm Family. ~~~ Rev. Theresa McLoyd"
We responded:
"Theresa...thank you very much for making time to share your thoughts and experience working with my Sales Associate, Mandy. As you noted, she's terrific at helping folks with making the right choices and decisions for their personal insurance needs. Once you and she have completed everything, I want to personally welcome you to meet with me to review your new policies and determine if there is anything else we can do to be of service. Thank you again for making time to share your kind thoughts and know we look forward to serving you and your family in the years to come!"
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Don Warrior

July 25, 2024

5  out of  5
rating by Don Warrior
"Pam was great on every aspect! We became road ready due to her hard work!!"
We responded:
"Don, we're happy to hear that Pam provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers! - Jim "
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Kate McEnery

April 24, 2024

5  out of  5
rating by Kate McEnery
"Mandy found me just as I was about to embark on a search for new insurance after being treated extremely poorly by my then current insurer. I couldn't be happier. She is extremely dedicated, professional, and , knowledgeable in every way. I'm very thankful. Will be recommending her."
We responded:
"Kate, thank you for your feedback! Your kind words mean the world to us! I'm glad to hear that you found Mandy to be kind, caring, and extremely helpful. We strive to provide excellent customer service. - Jim "
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William Kiekel

April 16, 2024

5  out of  5
rating by William Kiekel
"MANDY at the Jim Martin agency worked hard with me on a State farm quote. We decided to move to FL ,but I found Mandy to be very responsive and capable. I wouldn't hesitant to recommend her or insure with her if we returned to KC area."
We responded:
"William, our goal will always be to leave you with a satisfying experience! The best compliment my team and I can get is being recommended to others. Thank you for taking the time to share this. We wish you the best on your move to FL! - Jim "